Our Global Corporate and Specialty (GCS) business is expanding to offer a new Global Service Proposition. The Global Service Proposition will help Aviva to diversify internationally, accelerating the growth of our Multinational and delegated underwriting authority (DUA) business.
By bringing together DUA and Lead Multinational, we plan to grow our Global Service Proposition and support businesses around the world. In addition, a refreshed Captives proposition will be launched later this year.
Led by Director of Multinational, Belinda Steedman, the service proposition maximises our existing international capability, helping it to better support you. In recent years, we have been laying the foundations to support our Lead Multinational ambition. This includes reinforcing our network to ensure we have partners in key territories to write expanding lines of business and reengineering ways of working to deliver the best service to you.
To fulfill this global growth ambition, the Multinational team has been restructured as follows:
- Liam Bright, Head of Global Network Partnerships, will lead the existing network team from 16 September, focusing on building and evolving Aviva’s Global Network Partnership proposition to support its lead Multinational ambitions. This team will be responsible for maturing and developing a global network of local carriers around the world, responding to multiple lines of business and increased volumes of transactions.
- Brandon Akem, Head of Global Assurance, is focused on building out a streamlined regulatory compliance and governance structure to support all global business placements.
- Chrys Katramados, Head of Global Service – Multinational & DUAs, leads the Multinational Hub, which is responsible for coordinating the service of complex Multinational programmes. He'll also be establishing a new DUA Hub to support all the niche service requirements of managing delegated arrangements.
- Laura Harrison, Captives Manager, started on 15 July from QBE, with the mandate to design and implement a captive fronting framework for both global and UK captives.
- Richard Driver, Strategic Product Owner, is tasked with leading the transformation activity being undertaken across Multinational and DUA.
- Wing Yau, Strategic Insights Manager, is responsible for building the data and insights to ensure the business is making data-led decisions.
Belinda Steedman, Director of Multinational at Aviva, said: “I’m delighted to announce our new Global Service Proposition. This move signals to the market that we’re serious about supporting clients across the globe, particularly against the backdrop of an evolving risk landscape. We’re bolstering our talent pool by bringing in new roles and capabilities to complement an already experienced team. Our ambition is to be one of the top global carriers in the market, with a broad product offering and we’ll continue working hard to achieve this.”
We already have a large portfolio of Property Investors international business, with a significant book of Property & Casualty (P&C) programmes and a partner network covering 150+ territories and 95% of the world’s GDP. In addition, we’re growing our Specialty and Financial Lines Multinational business.
The creation of this new Global Service Proposition underpins the critical accelerators to our GCS business plan while the recent acquisition of Probitas represents a significant growth opportunity for us, with access to the Lloyd’s market, international licences and broader distribution networks.
Want to learn more about our Multinational offering?
Belinda recently sat down with Insure TV to discuss more about our Multinational ambition, recent developments and what’s in store for the rest of 2024 and beyond.
Watch now:
Transcript for video Multinational - Airmic & Aviva
Mark Colegate:
Belinda Steedman is Director of Multinational at Aviva Global Corporate and Specialty. She joins me now. Well, Airmic 2024 is here. What's the story for multinational at this year's event?
Belinda Steedman:
We want the market to know that we're serious about global business, so much so that we've reinvested in our lead multinational proposition. We are a market that has many lines of business and we want to be a top global carrier, particularly in that lead multinational space where we can write cross-class programs, across financial lines, specialty lines, as well as the standard major classes like property and casualty. Lead multinational is not new to us. We've been writing a property investors portfolio for the last 10-plus years. We do have a very strong property and casualty book. We are now writing a lot more in that financial lines and specialty lines space, but we want to reinvigorate our proposition.
Mark Colegate:
Now you took on the role as Director of Multinational tail end of 2022. What are some of the building blocks that you and your team have been putting in place to allow you to develop the proposition?
Belinda Steedman:
So, one of the key deliverables when I joined the organization was ensuring that we would be able to refresh our proposition. So there's been a huge amount of activity in the last 18 months. We have refreshed the proposition. We have undertaken a review of our network and ensuring that we are able to provide capacity in all the key territories and in the lines of business where we want to write more. We have ensured that we're bringing on additional capacity. That means additional people as well as skills and capability. We've relaunched our platform, which will allow us to do pre-quote tax calculations. It allows us to engage with our partners globally through a platform. And we also have a single repository of all regulatory compliance information, which is really key to how we deliver service. And finally, we've reframed our captive solution, bringing on additional captive specialism and capability in the team. And in 2025, we will be launching a mid-market lead multinational proposition for clients in the UK who have got risks and exposures overseas, which is us listening to what our clients have been telling us.
Mark Colegate:
So lots going on, but if there's one key takeaway to leave everyone who's attended AIRMIC, thinking about what would that be?
Belinda Steedman:
That we're serious about writing global business, so much so that we've stood up a global service team who will look after lead multinational programs, international programs, as well as global DUAs. We are writing cross-class business across all the major lines of business. We're rolling out a captive fronting solution, and finally, we will have a mid-market proposition in market by 2025.
Mark Colegate:
We have to leave it there, Belinda Steedman. Thank you.
End of Transcript
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