Your claims contacts

All the contact details you'll need to make a claim for Global, Corporate and Specialty

Corporate Lines

Liability

  • Please refer to your claims handling procedure guide for your contact.
  • liacorp@aviva.com

Motor

  • 0800 092 3849 - open 24/7 

Property

  • 0345 030 7628 - open 24/7 
 

Property Investors

  • Please refer to your Claims Handling Procedure guide for your contact.
  • 0345 030 7628 - open 24/7

Specialty Lines

Accident and Health

Business Travel

UK/Overseas non emergency claims

Business Travel

UK/Overseas emergency medical assistance

Construction

  • 0800 051 4473 - open 24/7 
  • engineering.claims@aviva.com

Engineering

  • Nigel Ward  07384 534 845 - Monday to Friday: 9am-5pm

Latent Defects

  • Nigel Ward  07384 534 845 - Monday to Friday: 9am-5pm

Marine Cargo

  • 0345 030 7366 - Monday to Friday: 9am-5pm

Marine Freight and Liability

  • 01474 327 942 - Monday to Friday: 9am-5pm

Renewables

  • Nigel Ward  07384 534 845 - Monday to Friday: 9am-5pm

Financial Lines

Crime

 

Cyber

  • 0800 051 4473 - open 24/7 

Financial Institutions

  • Please refer to your claims handling procedure guide for your contact.
  • PRCLMS@aviva.com

Legal Indemnities

  • If you need to make a claim, please contact the legal adviser who arranged the policy for you; or you can telephone 0800 158 2236, quoting your policy number". 
  • Opening hours are standard office hours Monday to Friday: 9am-5pm 

Management Liability

  • Please refer to your claims handling procedure guide for your contact.
  • 0207 157 2569 – Monday to Friday: 9am-5pm
  • MLclaims@aviva.com

Mergers and Acquisitions

  • Please refer to your claims handling procedure guide for your contact.
  • PRCLMS@aviva.com

Professional Indemnity

  • 0207 157 2569 - Monday to Friday: 9am-5pm

Surety, Bonds and Guarantee

  • Please refer to your claims handling procedure guide for your contact.
  • PRCLMS@aviva.com
  • Phone numbers that are open Monday to Friday: 9am to 5pm excludes Bank Holidays.
  • Calls to 0800 numbers from UK landlines and mobiles are free.
  • The cost of calls to 01, 02, 03 and 07 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.
  • For our joint protection telephone calls may be recorded and/or monitored.