Your claims contacts
Corporate Lines
Liability
- Please refer to your claims handling procedure guide for your contact.
- liacorp@aviva.com
Motor
- 0800 092 3849 - open 24/7
Property
- 0345 030 7628 - open 24/7
Property Investors
- Please refer to your Claims Handling Procedure guide for your contact.
- 0345 030 7628 - open 24/7
Specialty Lines
Accident and Health
- 08000 516 583 - Monday to Friday: 9am-5pm
- gpaclaims@aviva.com
Business Travel
UK/Overseas non emergency claims
- +44 (0) 1243 621 416 - Monday to Friday: 8:00am - 6:00pm / Saturday 8:00am - 4:00pm
- avivatravelclaims@cegagroup.com
Business Travel
UK/Overseas emergency medical assistance
- +44 (0) 1243 621 066 - open 24/7
- cega.assistance@cegagroup.com
Construction
- 0800 051 4473 - open 24/7
- engineering.claims@aviva.com
Engineering
- Nigel Ward 07384 534 845 - Monday to Friday: 9am-5pm
Latent Defects
- Nigel Ward 07384 534 845 - Monday to Friday: 9am-5pm
Marine Cargo
- 0345 030 7366 - Monday to Friday: 9am-5pm
Marine Freight and Liability
- 01474 327 942 - Monday to Friday: 9am-5pm
Renewables
- Nigel Ward 07384 534 845 - Monday to Friday: 9am-5pm
Financial Lines
Cyber
- 0800 051 4473 - open 24/7
Financial Institutions
- Please refer to your claims handling procedure guide for your contact.
- PRCLMS@aviva.com
Legal Indemnities
- If you need to make a claim, please contact the legal adviser who arranged the policy for you; or you can telephone 0800 158 2236, quoting your policy number".
- Opening hours are standard office hours Monday to Friday: 9am-5pm
Management Liability
- Please refer to your claims handling procedure guide for your contact.
- 0207 157 2569 – Monday to Friday: 9am-5pm
- MLclaims@aviva.com
Mergers and Acquisitions
- Please refer to your claims handling procedure guide for your contact.
- PRCLMS@aviva.com
Professional Indemnity
- 0207 157 2569 - Monday to Friday: 9am-5pm
Surety, Bonds and Guarantee
- Please refer to your claims handling procedure guide for your contact.
- PRCLMS@aviva.com
- Phone numbers that are open Monday to Friday: 9am to 5pm excludes Bank Holidays.
- Calls to 0800 numbers from UK landlines and mobiles are free.
- The cost of calls to 01, 02, 03 and 07 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.
- For our joint protection telephone calls may be recorded and/or monitored.